KayaPro Cleaning uses information you provide to respond to cleaning inquiries, prepare estimates, coordinate appointments and provide customer support. This policy describes this website and our service related communications.
1. Information you provide
A quote request may include your name, email address, phone number, city, service selection, cleaning product preference, preferred date, notes and optional consent to service related texts. Please do not submit payment card details, access codes or other sensitive information through the website.
2. How we use information
We use your information to review your request, clarify the scope, provide a quote, arrange service and communicate about your appointment. Submitting a quote request does not create a marketing subscription or confirm a booking.
3. Website technology and cookies
This version of our website has no analytics tags, advertising pixels, remarketing scripts, embedded review widgets or social media tracking integrations. Fonts, images and interface scripts are served locally. The protected quote form uses a short lived, first party session cookie when the form service is active. Hosting systems may also process ordinary technical access logs, such as IP addresses, browser details and requested pages, for operation and security.
The form uses temporary abuse prevention counters. These counters do not contain your name, email, phone number or message. You can control cookies in your browser; blocking the form session cookie may prevent online submission. You can always contact us by phone or email.
4. Email and service providers
When the online form is active, requests are submitted to info@kayaprocleaning.com through our hosting provider’s mail service. Limited information may be processed by hosting, email, communication and other providers needed to run the service, by our cleaning team where needed to perform the work, or where disclosure is required by law. We do not sell quote request information or share it for unrelated third party marketing.
5. Optional service related text messages
The optional checkbox on the quote form records your consent to service related text messages about your inquiry or appointments. Consent is not required to request a quote. Message frequency varies; message and data rates may apply. Reply STOP to opt out or HELP for help, or contact us directly. Mobile information and SMS consent are not shared with third parties for their marketing or promotional purposes. This website does not enroll you in automated marketing campaigns.
6. Payments
The website does not collect card numbers or process payments. Payment is due after the cleaning unless otherwise agreed in writing. Any separately agreed payment provider may have its own privacy terms.
7. Retention and security
We retain service inquiries and related records only as needed to respond, deliver services, support customers, maintain business records and meet applicable obligations. We use reasonable safeguards, but no website or communication system can guarantee absolute security. Do not send sensitive access information until a secure method has been agreed.
8. Your choices and requests
You may ask about information we hold about you, request corrections or deletion, or contact us about applicable privacy rights. We may need to verify your identity and may retain information when necessary or required. Contact info@kayaprocleaning.com. You can also choose not to use the online form and instead call us.
9. Children and external links
This website is intended for adults arranging cleaning services. We do not knowingly seek personal information from children. Phone, text and email links open your selected apps, which operate under their own settings and policies.
10. Changes and contact
We may update this policy when our services or website change. Any future analytics or advertising integration should be reflected in an updated policy before use.
KayaPro Cleaning
1006 Jennings Ave Apt 305, Santa Rosa, CA 95401
info@kayaprocleaning.com
(707) 494 1506